Mahesh S. Raisinghani , Ph.D., CEC
Hanns-Christian L. Hanebeck, Dipl.-Kfm.
This article investigates the interface between the exchange relationship in the digital economy and the emerging and continuously improving wireless technology. Exchanges become highly relevant when we look at how collaborative processes are performed. A special emphasis is placed on enabling collaboration between multiple business partners. In most cases, companies require standardization of information flows and business processes to be able to collaborate. Here, trading platforms, private and public exchanges will play a much more important role due to their increased ease-of-use (as opposed to EDI for example). The key line of thought is that collaboration is essentially based on information sharing, information sharing enables exception management, exception management relies on near real-time data, and real-time data can be collected through wireless technologies. The key ideas of online marketplaces are discussed along with the evolution and future of exchanges in the digital economy, to help management rethink the exchange relationship in the digital economy.