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Journal of Electronic Commerce Research

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Negative emotions

Effects Of Dissatisfaction On Customer Repurchase Decisions In E-Commerce—An Emotion-Based Perspective

Key Word:

Dissatisfaction
Negative emotions
Repurchase intention
Coping behavior
E-commerce

Read more about Effects Of Dissatisfaction On Customer Repurchase Decisions In E-Commerce—An Emotion-Based Perspective

JOURNAL OF ELECTRONIC COMMERCE RESEARCH

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